DB Help

DB HELP is a remote database administration and support service that provides PeopleSoft users with an alternative to employing full time DBAs and contractors. Whether your organization uses PeopleSoft's Applications modules or has custom applications, you will benefit from DB HELP .

DB HELP offers you:

  • Regular monitoring with our diagnostic scripts
  • Proactive management of your Database
  • Access to the Help Desk
  • Scheduled support when and where you need it
  • A dedicated site manager to be your contact
  • A monthly service report
  • Management of Database support logs
  • Full site level documentation